ACN Rules of Conduct

by Robert T. Stephan

The Co-Founders of ACN didn’t just sit around a table and dream up ideas to put in the Policies and Procedures and the Independent Representative agreement.  The rules that guide the conduct of Independent Representatives are based on a careful study of existing law.  Compliance with the law is the cornerstone for success as an Independent Representative.

The rules of ACN cover many areas of conduct and every Independent Representative should read carefully the Independent Representative Agreement and the Policies and Procedures.  To violate the rules could result in deactivation.
ACN prohibits Independent Representatives from making income claims.  Specifically the Policies and Procedures state: “Independent Representatives shall make no claim or inference to prospective Independent Representatives as to the anticipated or actual income an Independent Representative might earn.  ACN makes no guarantees of income, nor assurances of any profits or success. . .”

Independent Representatives are not to create their own hypotheticals but must use those certified by ACN.  The reason for this rule is to make certain that representations are in compliance with legal requirements.  ACN provides the following disclaimer on all hypotheticals.  “This example is for illustrative purpose only and is not typical.  Success as ACN Representative is not guaranteed, but rather influenced by an individual’s specific efforts.  Not all ACN Independent Representatives make a profit and no one can be guaranteed success as an ACN Independent Representative."

ACN has adopted a zero tolerance policy toward slamming.  A slam is defined as any practice that changes a customer’s telecommunications service without the customer’s knowledge or consent.  If an ACN Independent Representative has been engaged in the slamming of a customer, his or her position will be permanently terminated and all Customer Acquisition Bonuses (CABs), Team CABs, commissions and payouts of any kind will be permanently terminated.